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Kangaroo Self Storage Ltd reviews

Date Product Score Customer Comment

Room Storage - Dundee

Service:++
Product:++

Service rating : Very friendly and helpful staff, especially Graham. Got a phone call confirming their arrival time. Packed into the van very quickly and then delivered to the storage building. Plenty of trolleys to take your things to the rooms. Very clean. Would definitely recommend.
Product : Very clean and organised.

Room Storage - Dundee

Service:++
Product:+

Service rating : Very efficient and helpful.Very clean and tidy units
Product : Very nice units - slightly more expensive than I had expected

Room Storage - Dundee

Service:++
Product:++

Service rating : Everyone was really helpful and made the process very easy
Product : They let us change our room size at the last minute. Nothing was too much trouble

Room Storage - Edinburgh

Service:++
Product:++

Service rating : Excellent service by Fraser and would highly recommend this business to a friend who is looking for somewhere to store their kit.
Product : Very happy with everything........

Room Storage - Glasgow

Service:++
Product:++

Service rating : Brilliant service with no complaints and would definitely be happy to use this service again and would recommend to friends and family.
Product : Brilliant price and great value for money

Room Storage - Edinburgh

Service:++
Product:++

Service rating : Everything was very clear and well explained. The staff were really friendly and everything went as expected and beyond! Would recommend this to a friend
Product : They gave me just what I needed, allowing me to make an upgrade last minute. Everything was easy and smooth

Room Storage - Dundee

Service:++
Product:++

Service rating : Very easy and unproblematic. Everything explained clearly. Friendly service.
Product : Straightforward to arrange, accessible facility, clean and secure.

Room Storage - Edinburgh

Service:++
Product:nyt

I used Kangaroo storage at a time when I needed storage for my things for a short time at short notice. They were extremely helpful, went out of their way to offer me a good deal which suited my circumstances and were even able to pick me and my things up at no extra charge at short notice. They couldn't do enough to help me, were cheaper than the other providers I'd considered and were able to offer the closest match for the length of time I needed. Would definitely recommend.

Room Storage - Dundee

Service:+
Product:-

Service rating : It was prompt and helpful, they where able to arrange a locker for me on short notice.
Product : IT was bigger than I thought it would be

Room Storage - Edinburgh

Service:++

Excellent customer service and great price. I would highly recommend!
The staff were very friendly and helpful throughout the process from booking the space over the phone to transport and the admin.

Student Storage - Glasgow

Service:++
Product:nyt

The driver was very on time and helpful!

Room Storage - Dundee

Service:++
Product:++

Service rating : 5 star service, can not fault them.
Product : room great size, 5 stars.

Room Storage - Glasgow

Service:+
Product:+

Service rating : Friendly and helpful service, quick and clear, nothing left to discuss. Opening times are a bit inconvenient as personal access in the evening would be greatly beneficial to me, otherwise good experience
Product : Friendly and helpful service, quick and clear, nothing left to discuss. Opening times are a bit inconvenient as personal access in the evening would be greatly beneficial to me, otherwise good experience


On 04-Sep-2017 the supplier responded:
Thank you so much for your feedback and your comments are most welcomed.

We are regularly reviewing our opening times to make sure that they meet with as many of our customer's needs as possible. With 7 day a week opening most customers can visit their storage at the weekend (Sat 9am-4pm and Sun 10am-2pm) if they can't get their during the week (Mon-Fri 8am-6pm), but I do understand that this is not always convenient for everyone.

We will continue to review our opening times and will let you know in advance if these change.

Thank you again for your comments.

Yours


Chris Stevens
Managing Director

Room Storage - Dundee

Service:++
Product:++

Service rating : The customer service was first class. Everything was explained very well and very clear.

I liked the set up of the building and the storage unit and it was very clean.

The security is good and easy access whenever I need it.

The staff are first class and very friendly.
Product : As detailed in the first section.

Student Storage - Glasgow

Service:++
Product:++

Service rating : Great service, great people. Excellent.
Product : Fantastic, well priced. Great :)

Room Storage - Glasgow

Service:++
Product:++

Service rating : I would recommend them.The units are clean and reasonably priced.The staff are friendly and very helpful.Thanks guys.
Product : Padlocks reasonably price and strong.Well laid out and clean.

Room Storage - Dundee

Service:++
Product:++

Service rating : Superb service from friendly staff.
I was initially uncertain of putting things in storage, with no experience of typical facilities, requirements, costs etc. But the superb staff at Kangaroo Dundee answered every question and put me at ease.
A clean, well lit and secure building, trolleys, lifts, and toilet facilities. I was so surprised at what a great place it is.
I'll certainly recommend Kangaroo Dundee to friends and colleagues.
Product : Superb service from friendly staff.
I was initially uncertain of putting things in storage, with no experience of typical facilities, requirements, costs etc. But the superb staff at Kangaroo Dundee answered every question and put me at ease.
A clean, well lit and secure building, trolleys, lifts, and toilet facilities. I was so surprised at what a great place it is.
I'll certainly recommend Kangaroo Dundee to friends and colleagues.

Room Storage - Dundee

Service:++
Product:++

Service rating : Ag
Product : Hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

Room Storage - Dundee

Service:+
Product:nyt

Kangaroos

Room Storage - Dundee

Service:++
Product:++

Service rating : Used to store our stuff in between flats. Very helpful and friendly, and offer good deals e.g. 8 weeks storage for the price of 4. Also can move up or down a size of storage locker even after booking and price will be adjusted. Staff are really fantastic and thorough and go through all the paperwork with you so you understand all terms and charges etc.
Product : Originally booked a 25 sq ft unit, they let us see the size before paying anything (aside from 5 deposit) so we could change size of unit if necessary. The building is secure, cool, and dry, no concerns for belongings getting damp. Easy to get possessions from transport into the locker with massive lifts and trolleys made available.

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If you prefer you can call Kangaroo Self Storage Glasgow on 0141 551 5181 or Kangaroo Self Storage Dundee on 01382 455 800
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