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Kangaroo Self Storage Ltd reviews

Date Product Score Customer Comment

Room Storage - Dundee

Service:+

Generally, so far so good, the staff is nice and dedicated, also decent decent prices. Only issue was lack of flexibility of services, specially transport of property due to existing consumer demands, they also only offer this service if there is a minimum amount of costumer orders.

Room Storage - Edinburgh

Service:++

Great service, very friendly staff!

Room Storage - Dundee

Service:++
Product:++

Service rating : Excellent service! Punctual. Professional. Efficient. Organised. Clean. Reasonably priced. kangaroo made what we thought would be a stressful morning feel so easy! 100% recommended.
Product : All we wanted, better than we dreamt it.

Room Storage - Glasgow

Service:++
Product:++

Service rating : Everything went smoothly and the staff who dealt with me were excellent (Frank and Dean) and nothing was too much trouble even delivering extra packaging
materials at short notice. I would highly recommend
Product : Advised what size of storage I would need

Room Storage - Glasgow

Service:++
Product:++

Service rating : Very good hassle free service.i feel settled knowing my property will be safe and secure.staff were fantastic
Product : Dry and secure,great size options available

Room Storage - Dundee

Service:++
Product:nyt

Excellent freindly staff.

Room Storage - Glasgow

Service:++
Product:++

Service rating : Friendly helpful staff available to show you to your unit and explain everything.
Product : Great size unit. Clean and secure.

Room Storage - Edinburgh

Service:++
Product:++

Service rating : Very helpful and friendly staff who took time to help me sort out package that worked for me. Room is good with lift access and trollies you can use. Super helpful they come with van and drive it to storage after you've packed it up.
Product : Room was great and exactly as described.

Room Storage - Glasgow

Service:++
Product:++

Service rating : Very clear and friendly on the phone and in person. Absolutely straight forward and quick way to rent storage. Storage area was secure and well lit. Great price.
Product : Very good price for 3 month's storage.

Room Storage - Glasgow

Service:++
Product:++

Service rating : very clean unit , staff very helpful
Product : price was good and was needed just in time for our house move.

Room Storage - Dundee

Service:++
Product:++

Service rating : Kangaroo assessed our storage requirements, a discount and free van hire.
Product : Very secure,and easy to load

Room Storage - Edinburgh

Service:++
Product:++

Service rating : thay were good that thay picked up the items from my garage instead of me getting a van
Product : the storage was a good size

Room Storage - Dundee

Service:++
Product:nyt

Excellent service, right from first enquiry: I was particularly impressed that over the three phone calls I made to enquire and book I didn't have to repeat myself: Bobbie had all my details at the tip of her fingers within seconds of answering the telephone! On moving in day Graham was friendly and helpful, took a lot of the stress out of it and even made the necessary small print interesting. I have no hesitation recommending these guys. They make it so easy to get your stuff in to storage. -a

Room Storage - Glasgow

Service:++
Product:++

Service rating : Staff very helpful, explained all aspect of using facilities insurance security etc
Product : Good size unit for the price, and a van hire thrown in,they even Included the padlock. Winner

Room Storage - Dundee

Service:++
Product:++

Service rating : Initial inquiry was responded to by a very helpful receptionist who clearly explained how the storage system worked. Each visit tot the storage unit so far has been met with cheerful and welcoming staff who are only toohappy to elp
Product : clean and secure rental unit

Room Storage - Glasgow

Service:++
Product:++

Service rating : Efficient, friendly, fantastic face-to-face service. Everything clearly explained and easy to access.
Product : Great value for money. Clean and secure. Easy to access with trolleys.

Room Storage - Dundee

Service:++

Excellent service

Room Storage - Glasgow

Service:+
Product:nyt

Goed

Room Storage - Dundee

Service:+
Product:+

Service rating : Kangaroo has a good facility at Dundee.
Explanation and offer of storage space when making a reservation over the phone was well done. The corporate policy to have a tie-in with van rental through Enterprise car & van rental company was excellent along with the advice on timings needed to hire the vehicle. I was less impressed with the explanation I was given of how to use the remote control doors to the facility on the day of my arrival - I was left with the feeling I was just expected to get on with it. Another user of the facility helped.
Product : Good storage space planned out well
Barrows and elevators assist people to load/unload items


On 16-Jul-2017 the supplier responded:
Thank you so much for spending the time in providing feedback.  

I will certainly brief the store staff to ensure that the use of the access control system key fobs is properly explained to all customers.  This system forms an important part of the store's security measures and is important that all customers are aware of how to use it.

Thank you for pointing this out and again thank you for your comments.

I hope everything else at Kangaroo goes smoothly for you whilst you are storing with us.

Many thanks


Chris Stevens
Managing Director

Room Storage - Dundee

Service:++
Product:nyt

good friendly service, facilities are good

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If you prefer you can call Kangaroo Self Storage Glasgow on 0141 551 5181 or Kangaroo Self Storage Dundee on 01382 455 800
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